Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"9f7d7b3f4307169c27780d972c9c897a5b98e6a2_lout","branding":{"id":"1","key":"ut","name":"Unity Transparency Request Portal","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center for Unity Transparency","sharedPortalName":"Unity Transparency","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center for Unity Transparency","sharedPortalName":"Unity Transparency","localeDisplayName":"English (United States)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"ut","projectId":10000,"serviceDeskId":1,"name":"Unity Transparency Request Portal","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Digital Services Act","descriptionHtml":"<h4><a name=\"\" target=\"_blank\"></a><font color=\"15B2FA\">If you do not want to provide an email, you may enter <tt>anonymous@unity.com</tt> in the \"Email confirmation to\" field, or <ins><a href=\"https://id.atlassian.com/logout?continue=https%3A%2F%2Funity-transparency.atlassian.net%2Fservicedesk%2Fcustomer%2Fportal%2F1%2Fgroup%2F1%2Fcreate/4?email=anonymous@unity.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">logout first</a></ins> and then <ins><a href=\"https://unity-transparency.atlassian.net/servicedesk/customer/portal/1/group/1/create/4?email=anonymous@unity.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">click here</a></ins>. <br> <br> Please note, depending on your submission, your name and email may be required later in the form.</font></h4>","callToAction":"Digital Services Act","introHtml":"<p>Use this form to submit reports under the Digital Services Act (DSA), including to report content and appeal content moderation decisions, submit judicial or administrative orders, or retrieve a notice. You may also logout and submit anonymously.</p>","icon":10526,"iconUrl":"https://unity-transparency.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[1],"key":""},{"id":"6","name":"Online Safety Act","descriptionHtml":"","callToAction":"Online Safety Act","introHtml":"<p>Use this form to submit reports under the UK Online Safety Act (OSA), including to report content and appeal content moderation decisions.</p>","icon":10633,"iconUrl":"https://unity-transparency.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10633","groups":[1],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://unity-transparency.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[4,6]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"UT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjODA3ZTRkNi1iMmI2LTRiY2UtYjYwNC0zNjdiMWQ1NGQwYjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTc3NzA3ODgyNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzgxMTE2NjkzLCJuYmYiOjE3ODExMTU0OTMsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.JinswlXkng4IMsgNexdBd1-59q8bcDVpgejzlWAyB_4","targetCollection":"upload-user-collection-1777078824","endpointUrl":"https://api.media.atlassian.com","clientId":"c807e4d6-b2b6-4bce-b604-367b1d54d0b2","tokenDurationInMins":20}},"reqCreate":{"id":6,"projectId":10000,"issueType":{"id":"10004","name":"Task"},"form":{"name":"Online Safety Act","descriptionHtml":"","callToAction":"Online Safety Act","intro":"<p>Use this form to submit reports under the UK Online Safety Act (OSA), including to report content and appeal content moderation decisions.</p>","instructions":"","icon":10633,"iconUrl":"https://unity-transparency.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10633","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Online Safety Act Submission"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/6","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/6","calendarParams":{"firstDay":0,"date":"2026-06-10T11:18:14-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjODA3ZTRkNi1iMmI2LTRiY2UtYjYwNC0zNjdiMWQ1NGQwYjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTc3NzA3ODgyNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzgxMTE2Njk0LCJuYmYiOjE3ODExMTU0OTQsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.mt3mtm5-UmNp2nBVAj4ah1XLLH3_STrjgqIVBwpoCxM","targetCollection":"upload-user-collection-1777078824","endpointUrl":"https://api.media.atlassian.com","clientId":"c807e4d6-b2b6-4bce-b604-367b1d54d0b2","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":3055993324007697,"updated":"2026-04-02T12:07:44.529767537Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[6],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3055993324007697,"name":"Online Safety Act Form","submit":{"lock":false,"pdf":true},"templateFormUuid":"54a78c9e-de49-467d-a4ac-eeae2ef8f380"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":193},"layout":"default","localId":"8d2b2c5e-37ec-4466-95b1-690e709c65c4"}},{"type":"paragraph","attrs":{"localId":"3d3aaa9a-38fe-4629-af47-7c9a54a0ef6f"},"content":[{"type":"text","text":"Report Content ","marks":[{"type":"strong"}]},{"type":"text","text":"should be used when reporting content that is illegal, harmful or incompatible with our Terms and Conditions. "}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"b51fcd7b-2848-4b6e-9282-28909501ad68"},"content":[{"type":"text","text":"Please note, if this relates to a report of content in a game you are playing, you might want to report inappropriate content in the game you're playing. While you can do so here, the developers might be able to identify and address the issue more quickly if you report it directly to them."},{"type":"text","text":" ","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","attrs":{"localId":"53035558-811c-425f-ba79-ca13797f20b5"},"content":[{"type":"text","text":"Appeal a Content Moderation Decision ","marks":[{"type":"strong"}]},{"type":"text","text":"should be used when appealing a decision under the OSA that has been communicated to you by Unity."}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":195},"layout":"default","localId":"c5dca617-3147-46a3-8c6b-ad1e9c96b270"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":200},"layout":"default","localId":"537da96f-7829-4c0d-98c9-f5d84aa51b0e"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":182},"layout":"default","localId":"b0a458d7-1206-47fa-97a7-e7619876b311"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":181},"layout":"default","localId":"170b0e65-5d11-46e3-b8ab-0b8e57cfa6d9"}},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"796aab81-515b-42de-ba45-9ee70abd8465"},"content":[{"type":"text","text":"IMPORTANT: A confirmation email will be sent to this address with subject line: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"UT-### Unity - UK Online Safety Act Submission"},{"type":"hardBreak"},{"type":"hardBreak"},{"type":"text","text":"If you wish to access your ticket after submission and you do not already have an account, you will first need to use “Forgot Password“ from the login screen to assign a password to your account, otherwise you will be unable to login. Once you have logged in, please click the link in the original email that you received to view your request. ","marks":[{"type":"strong"}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":117},"layout":"default","localId":"fac8542d-ff89-4903-9f70-c9fc03adc04a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":116},"layout":"default","localId":"1885c2ec-d89b-4004-8ba1-eaa10d77456e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":110},"layout":"default","localId":"e9e1d0a1-431c-4cd0-a5af-08678d72b417"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":119},"layout":"default","localId":"913d1b2b-4992-431f-b324-a48a21728e4e"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":202},"layout":"default","localId":"e7b68319-e2c7-49be-ab55-0ee168d64040"}},{"type":"paragraph","attrs":{"localId":"bbd73458-4b0b-4a50-8db7-734fc13a8d99"},"content":[{"type":"text","text":"Details on what information you need to include to help us locate reported content","marks":[{"type":"em"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"b6057056-6441-4e55-aebb-b9b9fa5058aa"},"content":[{"type":"text","text":"Unity Services Content Transparency Center","marks":[{"type":"link","attrs":{"href":"https://unity.com/pages/unity-content-transparency-center"}},{"type":"textColor","attrs":{"color":"#0747a6"}}]}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":219},"layout":"default","localId":"0aa281d7-22d6-4be5-b31b-7c4cfbfa4e50"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":209},"layout":"default","localId":"10446350-6add-4634-a364-70a8428d791b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":210},"layout":"default","localId":"74a0edc1-222d-4cdb-9a92-0dfee4f88793"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"7477e3bb-244e-4e6a-a323-f6730bdf927e"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"Contact the police if you’re being stalked - you have a right to feel safe in your home and workplace. For support with stalking and harassment, please reach out to "},{"type":"text","text":"The National Stalking Helpline.","marks":[{"type":"link","attrs":{"href":"https://www.suzylamplugh.org/Pages/Category/national-stalking-helpline"}},{"type":"underline"}]},{"type":"text","text":" ","marks":[{"type":"strong"}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"0f209a37-65f8-4ce8-b09b-83abf7afa0c0"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you are experiencing issues with coercive control, please reach out to "},{"type":"text","text":"Refuge","marks":[{"type":"link","attrs":{"href":"https://refuge.org.uk/"}},{"type":"underline"}]},{"type":"text","text":" for help."},{"type":"text","text":" ","marks":[{"type":"strong"}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"0d3cf051-9a4b-464f-b9ff-c26916f95f24"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you are being bullied, please reach out to the "},{"type":"text","text":"National Bullying Helpline","marks":[{"type":"link","attrs":{"href":"https://www.nationalbullyinghelpline.co.uk/"}},{"type":"underline"}]},{"type":"text","text":" for support."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"32c984a4-196d-4f75-acc9-0e9aac525a1b"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you need help with battling eating disorders, please reach out to "},{"type":"text","text":"Beating Eating Disorders","marks":[{"type":"link","attrs":{"href":"https://www.beateatingdisorders.org.uk/"}},{"type":"underline"}]},{"type":"text","text":"."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"08cd8ce5-6c75-469c-9d1e-5f7a663a987a"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you are struggling with self-harm, please visit the "},{"type":"text","text":"NHS","marks":[{"type":"link","attrs":{"href":"https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/behaviours/self-harm/getting-help/"}},{"type":"underline"}]},{"type":"text","text":" website for information and support."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"1b068ae1-cbb0-4374-a5ef-af689c5dec25"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you are struggling with thoughts about suicide, please visit the "},{"type":"text","text":"NHS ","marks":[{"type":"link","attrs":{"href":"https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/behaviours/help-for-suicidal-thoughts/"}},{"type":"underline"}]},{"type":"text","text":"website for help and support."}]}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":178},"layout":"default","localId":"245f580c-d3ee-4698-af08-dab910746714"}},{"type":"paragraph","content":[]}]}],"conditions":{"224":{"i":{"co":{"cIds":{"219":["5"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["5"]}]}]},"o":{"sIds":["9"]},"t":"sh"},"217":{"i":{"co":{"cIds":{"195":["1","2","3","4","5","6","7","8"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"195","type":"SOME_OF","constraint":["1","2","3","4","5","6","7","8"]}]}]},"o":{"sIds":["5"]},"t":"sh"},"196":{"i":{"co":{"cIds":{"193":["1"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"193","type":"SOME_OF","constraint":["1"]}]}]},"o":{"sIds":["1"]},"t":"sh"},"215":{"i":{"co":{"cIds":{"193":["2"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"193","type":"SOME_OF","constraint":["2"]}]}]},"o":{"sIds":["2"]},"t":"sh"},"222":{"i":{"co":{"cIds":{"219":["3"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["3"]}]}]},"o":{"sIds":["7"]},"t":"sh"},"226":{"i":{"co":{"cIds":{"219":["7"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["7"]}]}]},"o":{"sIds":["11"]},"t":"sh"},"223":{"i":{"co":{"cIds":{"219":["4"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["4"]}]}]},"o":{"sIds":["8"]},"t":"sh"},"216":{"i":{"co":{"cIds":{"200":["1","2","3","4","5","6","7","8"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"200","type":"SOME_OF","constraint":["1","2","3","4","5","6","7","8"]}]}]},"o":{"sIds":["4"]},"t":"sh"},"221":{"i":{"co":{"cIds":{"219":["1"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["1"]}]}]},"o":{"sIds":["6"]},"t":"sh"},"208":{"i":{"co":{"cIds":{"193":["1","2"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"193","type":"SOME_OF","constraint":["1","2"]}]}]},"o":{"sIds":["12"]},"t":"sh"},"225":{"i":{"co":{"cIds":{"219":["6"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["6"]}]}]},"o":{"sIds":["10"]},"t":"sh"},"214":{"i":{"co":{"cIds":{"193":["1","2"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"193","type":"SOME_OF","constraint":["1","2"]}]}]},"o":{"sIds":["3"]},"t":"sh"}},"sections":{"12":{"name":"Required Attestations","conditions":["208"]},"8":{"name":"Bullying content","conditions":["223"]},"4":{"name":"Content of Appeal ","conditions":["216"]},"5":{"name":"Content Report","conditions":["217"]},"10":{"name":"Self-harm content","conditions":["225"]},"2":{"name":"Appeal decision","conditions":["215"]},"7":{"name":"Coercive control","conditions":["222"]},"3":{"name":"Contact information","conditions":["214"]},"11":{"name":"Suicide content","conditions":["226"]},"9":{"name":"Eating disorder content","conditions":["224"]},"6":{"name":"Stalking","conditions":["221"]},"1":{"name":"Content Report","conditions":["196"]}},"questions":{"193":{"type":"cd","label":"Please choose the type of report you wish to make.","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Report Content","other":false},{"id":"2","label":"Appeal a Content Moderation Decision","other":false}],"questionKey":""},"182":{"type":"tl","label":"Please provide your full name.","description":"","validation":{"rq":true},"jiraField":"customfield_10068","questionKey":""},"110":{"type":"rt","label":"Please provide any supporting evidence or legal arguments to substantiate your claims.","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"181":{"type":"te","label":"Please provide your email address.","description":"","validation":{"rq":true},"jiraField":"customfield_10069","questionKey":""},"117":{"type":"tl","label":"Please identify the content moderation action in question.","description":"If you have a Notice ID/ Case ID, please provide it","validation":{"rq":true},"choices":[],"questionKey":""},"209":{"type":"at","label":"Supporting Documents","description":"Please attach supporting documents, such as screenshots, where appropriate. Acceptable file types include PDF, DOC, JPG/ JPEG. File uploads are limited to 20mb in total.","validation":{"rq":false},"choices":[],"questionKey":""},"116":{"type":"rt","label":"Please provide a statement explaining the reasons why you believe the content or account was wrongfully moderated.","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"202":{"type":"rt","label":"Content Location","description":"Please provide as much information as possible such as the exact URL(s), and, where necessary, additional information enabling the identification of the information. If URL is inapplicable, please identify the location of the information through other means e.g., through screenshots. For more details on information needed to locate the content, please see the below.","validation":{"rq":true},"jiraField":"customfield_10063","questionKey":""},"219":{"type":"cd","label":"Under which category do you claim that the content is illegal, harmful or violates Unity's Terms of Service?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Stalking or harrassment","other":false},{"id":"3","label":"Coercive Control","other":false},{"id":"4","label":"Bullying Content","other":false},{"id":"5","label":"Eating disorder content","other":false},{"id":"6","label":"Self-harm content","other":false},{"id":"7","label":"Suicide content","other":false},{"id":"8","label":"Terrorist content","other":false}],"questionKey":""},"195":{"type":"cd","label":"Please choose the service this content report relates to. ","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Community Service - discussions.unity.com","other":false},{"id":"2","label":"Learn - learn.unity.com","other":false},{"id":"3","label":"Asset Store - assetstore.unity.com","other":false},{"id":"4","label":"Unity Play - play.unity.com","other":false},{"id":"5","label":"Struckd","other":false},{"id":"6","label":"Parsec","other":false},{"id":"7","label":"SyncSketch","other":false},{"id":"8","label":"Unity AI Assistant","other":false}],"questionKey":""},"200":{"type":"cd","label":"Please choose the service this appeal relates to.","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Community Service - discussions.unity.com","other":false},{"id":"2","label":"Learn - learn.unity.com","other":false},{"id":"3","label":"Asset Store - assetstore.unity.com","other":false},{"id":"4","label":"Unity Play - play.unity.com","other":false},{"id":"5","label":"Struckd","other":false},{"id":"6","label":"Parsec","other":false},{"id":"7","label":"SyncSketch","other":false},{"id":"8","label":"Unity AI Assistant","other":false}],"questionKey":""},"119":{"type":"at","label":"Supporting Documents","description":"Please attach supporting documents, such as screenshots, where appropriate. Acceptable file types include PDF, DOC, JPG/ JPEG. File uploads are limited to 20mb in total.","validation":{"rq":false},"choices":[],"questionKey":""},"178":{"type":"cm","label":"Required Attestations","description":"","validation":{"rq":true,"mns":4},"choices":[{"id":"1","label":"This submission is made under the good faith that the information contained within are accurate and complete.","other":false},{"id":"2","label":"I have read and agree to the Unity Terms of Service at https://unity.com/legal/terms-of-service","other":false},{"id":"3","label":"I acknowledge the relevant Unity Privacy Policy at https://unity.com/legal/privacy-policy","other":false},{"id":"4","label":"By completing this submission I understand and agree that, in the event of any action in response to the submission, reasonable steps may be taken to contact the person in respect of whom such action was taken, which, in some cases, may include providing that person with the content of the original submission.","other":false}],"questionKey":""},"210":{"type":"rt","label":"Please explain why you allege the information to be illegal, harmful or incompatible with our Terms and Conditions.","description":"","validation":{"rq":true},"jiraField":"customfield_10064","questionKey":""}}},"uuid":"54a78c9e-de49-467d-a4ac-eeae2ef8f380"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":3055993324007697,"updated":"2026-04-02T12:07:44.529767537Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[6],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3055993324007697,"name":"Online Safety Act Form","submit":{"lock":false,"pdf":true},"templateFormUuid":"54a78c9e-de49-467d-a4ac-eeae2ef8f380"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":193},"layout":"default","localId":"8d2b2c5e-37ec-4466-95b1-690e709c65c4"}},{"type":"paragraph","attrs":{"localId":"3d3aaa9a-38fe-4629-af47-7c9a54a0ef6f"},"content":[{"type":"text","text":"Report Content ","marks":[{"type":"strong"}]},{"type":"text","text":"should be used when reporting content that is illegal, harmful or incompatible with our Terms and Conditions. "}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"b51fcd7b-2848-4b6e-9282-28909501ad68"},"content":[{"type":"text","text":"Please note, if this relates to a report of content in a game you are playing, you might want to report inappropriate content in the game you're playing. While you can do so here, the developers might be able to identify and address the issue more quickly if you report it directly to them."},{"type":"text","text":" ","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","attrs":{"localId":"53035558-811c-425f-ba79-ca13797f20b5"},"content":[{"type":"text","text":"Appeal a Content Moderation Decision ","marks":[{"type":"strong"}]},{"type":"text","text":"should be used when appealing a decision under the OSA that has been communicated to you by Unity."}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":195},"layout":"default","localId":"c5dca617-3147-46a3-8c6b-ad1e9c96b270"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":200},"layout":"default","localId":"537da96f-7829-4c0d-98c9-f5d84aa51b0e"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":182},"layout":"default","localId":"b0a458d7-1206-47fa-97a7-e7619876b311"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":181},"layout":"default","localId":"170b0e65-5d11-46e3-b8ab-0b8e57cfa6d9"}},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"796aab81-515b-42de-ba45-9ee70abd8465"},"content":[{"type":"text","text":"IMPORTANT: A confirmation email will be sent to this address with subject line: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"UT-### Unity - UK Online Safety Act Submission"},{"type":"hardBreak"},{"type":"hardBreak"},{"type":"text","text":"If you wish to access your ticket after submission and you do not already have an account, you will first need to use “Forgot Password“ from the login screen to assign a password to your account, otherwise you will be unable to login. Once you have logged in, please click the link in the original email that you received to view your request. ","marks":[{"type":"strong"}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":117},"layout":"default","localId":"fac8542d-ff89-4903-9f70-c9fc03adc04a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":116},"layout":"default","localId":"1885c2ec-d89b-4004-8ba1-eaa10d77456e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":110},"layout":"default","localId":"e9e1d0a1-431c-4cd0-a5af-08678d72b417"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":119},"layout":"default","localId":"913d1b2b-4992-431f-b324-a48a21728e4e"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":202},"layout":"default","localId":"e7b68319-e2c7-49be-ab55-0ee168d64040"}},{"type":"paragraph","attrs":{"localId":"bbd73458-4b0b-4a50-8db7-734fc13a8d99"},"content":[{"type":"text","text":"Details on what information you need to include to help us locate reported content","marks":[{"type":"em"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"b6057056-6441-4e55-aebb-b9b9fa5058aa"},"content":[{"type":"text","text":"Unity Services Content Transparency Center","marks":[{"type":"link","attrs":{"href":"https://unity.com/pages/unity-content-transparency-center"}},{"type":"textColor","attrs":{"color":"#0747a6"}}]}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":219},"layout":"default","localId":"0aa281d7-22d6-4be5-b31b-7c4cfbfa4e50"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":209},"layout":"default","localId":"10446350-6add-4634-a364-70a8428d791b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":210},"layout":"default","localId":"74a0edc1-222d-4cdb-9a92-0dfee4f88793"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"7477e3bb-244e-4e6a-a323-f6730bdf927e"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"Contact the police if you’re being stalked - you have a right to feel safe in your home and workplace. For support with stalking and harassment, please reach out to "},{"type":"text","text":"The National Stalking Helpline.","marks":[{"type":"link","attrs":{"href":"https://www.suzylamplugh.org/Pages/Category/national-stalking-helpline"}},{"type":"underline"}]},{"type":"text","text":" ","marks":[{"type":"strong"}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"0f209a37-65f8-4ce8-b09b-83abf7afa0c0"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you are experiencing issues with coercive control, please reach out to "},{"type":"text","text":"Refuge","marks":[{"type":"link","attrs":{"href":"https://refuge.org.uk/"}},{"type":"underline"}]},{"type":"text","text":" for help."},{"type":"text","text":" ","marks":[{"type":"strong"}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"0d3cf051-9a4b-464f-b9ff-c26916f95f24"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you are being bullied, please reach out to the "},{"type":"text","text":"National Bullying Helpline","marks":[{"type":"link","attrs":{"href":"https://www.nationalbullyinghelpline.co.uk/"}},{"type":"underline"}]},{"type":"text","text":" for support."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"32c984a4-196d-4f75-acc9-0e9aac525a1b"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you need help with battling eating disorders, please reach out to "},{"type":"text","text":"Beating Eating Disorders","marks":[{"type":"link","attrs":{"href":"https://www.beateatingdisorders.org.uk/"}},{"type":"underline"}]},{"type":"text","text":"."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"08cd8ce5-6c75-469c-9d1e-5f7a663a987a"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you are struggling with self-harm, please visit the "},{"type":"text","text":"NHS","marks":[{"type":"link","attrs":{"href":"https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/behaviours/self-harm/getting-help/"}},{"type":"underline"}]},{"type":"text","text":" website for information and support."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"1b068ae1-cbb0-4374-a5ef-af689c5dec25"},"content":[{"type":"text","text":"IMPORTANT: ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"If you are struggling with thoughts about suicide, please visit the "},{"type":"text","text":"NHS ","marks":[{"type":"link","attrs":{"href":"https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/behaviours/help-for-suicidal-thoughts/"}},{"type":"underline"}]},{"type":"text","text":"website for help and support."}]}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":178},"layout":"default","localId":"245f580c-d3ee-4698-af08-dab910746714"}},{"type":"paragraph","content":[]}]}],"conditions":{"224":{"i":{"co":{"cIds":{"219":["5"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["5"]}]}]},"o":{"sIds":["9"]},"t":"sh"},"217":{"i":{"co":{"cIds":{"195":["1","2","3","4","5","6","7","8"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"195","type":"SOME_OF","constraint":["1","2","3","4","5","6","7","8"]}]}]},"o":{"sIds":["5"]},"t":"sh"},"196":{"i":{"co":{"cIds":{"193":["1"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"193","type":"SOME_OF","constraint":["1"]}]}]},"o":{"sIds":["1"]},"t":"sh"},"215":{"i":{"co":{"cIds":{"193":["2"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"193","type":"SOME_OF","constraint":["2"]}]}]},"o":{"sIds":["2"]},"t":"sh"},"222":{"i":{"co":{"cIds":{"219":["3"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["3"]}]}]},"o":{"sIds":["7"]},"t":"sh"},"226":{"i":{"co":{"cIds":{"219":["7"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["7"]}]}]},"o":{"sIds":["11"]},"t":"sh"},"223":{"i":{"co":{"cIds":{"219":["4"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["4"]}]}]},"o":{"sIds":["8"]},"t":"sh"},"216":{"i":{"co":{"cIds":{"200":["1","2","3","4","5","6","7","8"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"200","type":"SOME_OF","constraint":["1","2","3","4","5","6","7","8"]}]}]},"o":{"sIds":["4"]},"t":"sh"},"221":{"i":{"co":{"cIds":{"219":["1"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["1"]}]}]},"o":{"sIds":["6"]},"t":"sh"},"208":{"i":{"co":{"cIds":{"193":["1","2"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"193","type":"SOME_OF","constraint":["1","2"]}]}]},"o":{"sIds":["12"]},"t":"sh"},"225":{"i":{"co":{"cIds":{"219":["6"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"219","type":"SOME_OF","constraint":["6"]}]}]},"o":{"sIds":["10"]},"t":"sh"},"214":{"i":{"co":{"cIds":{"193":["1","2"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"193","type":"SOME_OF","constraint":["1","2"]}]}]},"o":{"sIds":["3"]},"t":"sh"}},"sections":{"12":{"name":"Required Attestations","conditions":["208"]},"8":{"name":"Bullying content","conditions":["223"]},"4":{"name":"Content of Appeal ","conditions":["216"]},"5":{"name":"Content Report","conditions":["217"]},"10":{"name":"Self-harm content","conditions":["225"]},"2":{"name":"Appeal decision","conditions":["215"]},"7":{"name":"Coercive control","conditions":["222"]},"3":{"name":"Contact information","conditions":["214"]},"11":{"name":"Suicide content","conditions":["226"]},"9":{"name":"Eating disorder content","conditions":["224"]},"6":{"name":"Stalking","conditions":["221"]},"1":{"name":"Content Report","conditions":["196"]}},"questions":{"193":{"type":"cd","label":"Please choose the type of report you wish to make.","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Report Content","other":false},{"id":"2","label":"Appeal a Content Moderation Decision","other":false}],"questionKey":""},"182":{"type":"tl","label":"Please provide your full name.","description":"","validation":{"rq":true},"jiraField":"customfield_10068","questionKey":""},"110":{"type":"rt","label":"Please provide any supporting evidence or legal arguments to substantiate your claims.","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"181":{"type":"te","label":"Please provide your email address.","description":"","validation":{"rq":true},"jiraField":"customfield_10069","questionKey":""},"117":{"type":"tl","label":"Please identify the content moderation action in question.","description":"If you have a Notice ID/ Case ID, please provide it","validation":{"rq":true},"choices":[],"questionKey":""},"209":{"type":"at","label":"Supporting Documents","description":"Please attach supporting documents, such as screenshots, where appropriate. Acceptable file types include PDF, DOC, JPG/ JPEG. File uploads are limited to 20mb in total.","validation":{"rq":false},"choices":[],"questionKey":""},"116":{"type":"rt","label":"Please provide a statement explaining the reasons why you believe the content or account was wrongfully moderated.","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"202":{"type":"rt","label":"Content Location","description":"Please provide as much information as possible such as the exact URL(s), and, where necessary, additional information enabling the identification of the information. If URL is inapplicable, please identify the location of the information through other means e.g., through screenshots. For more details on information needed to locate the content, please see the below.","validation":{"rq":true},"jiraField":"customfield_10063","questionKey":""},"219":{"type":"cd","label":"Under which category do you claim that the content is illegal, harmful or violates Unity's Terms of Service?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Stalking or harrassment","other":false},{"id":"3","label":"Coercive Control","other":false},{"id":"4","label":"Bullying Content","other":false},{"id":"5","label":"Eating disorder content","other":false},{"id":"6","label":"Self-harm content","other":false},{"id":"7","label":"Suicide content","other":false},{"id":"8","label":"Terrorist content","other":false}],"questionKey":""},"195":{"type":"cd","label":"Please choose the service this content report relates to. ","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Community Service - discussions.unity.com","other":false},{"id":"2","label":"Learn - learn.unity.com","other":false},{"id":"3","label":"Asset Store - assetstore.unity.com","other":false},{"id":"4","label":"Unity Play - play.unity.com","other":false},{"id":"5","label":"Struckd","other":false},{"id":"6","label":"Parsec","other":false},{"id":"7","label":"SyncSketch","other":false},{"id":"8","label":"Unity AI Assistant","other":false}],"questionKey":""},"200":{"type":"cd","label":"Please choose the service this appeal relates to.","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Community Service - discussions.unity.com","other":false},{"id":"2","label":"Learn - learn.unity.com","other":false},{"id":"3","label":"Asset Store - assetstore.unity.com","other":false},{"id":"4","label":"Unity Play - play.unity.com","other":false},{"id":"5","label":"Struckd","other":false},{"id":"6","label":"Parsec","other":false},{"id":"7","label":"SyncSketch","other":false},{"id":"8","label":"Unity AI Assistant","other":false}],"questionKey":""},"119":{"type":"at","label":"Supporting Documents","description":"Please attach supporting documents, such as screenshots, where appropriate. Acceptable file types include PDF, DOC, JPG/ JPEG. File uploads are limited to 20mb in total.","validation":{"rq":false},"choices":[],"questionKey":""},"178":{"type":"cm","label":"Required Attestations","description":"","validation":{"rq":true,"mns":4},"choices":[{"id":"1","label":"This submission is made under the good faith that the information contained within are accurate and complete.","other":false},{"id":"2","label":"I have read and agree to the Unity Terms of Service at https://unity.com/legal/terms-of-service","other":false},{"id":"3","label":"I acknowledge the relevant Unity Privacy Policy at https://unity.com/legal/privacy-policy","other":false},{"id":"4","label":"By completing this submission I understand and agree that, in the event of any action in response to the submission, reasonable steps may be taken to contact the person in respect of whom such action was taken, which, in some cases, may include providing that person with the content of the original submission.","other":false}],"questionKey":""},"210":{"type":"rt","label":"Please explain why you allege the information to be illegal, harmful or incompatible with our Terms and Conditions.","description":"","validation":{"rq":true},"jiraField":"customfield_10064","questionKey":""}}},"uuid":"54a78c9e-de49-467d-a4ac-eeae2ef8f380"},"linkedJiraFields":["customfield_10063","customfield_10064","customfield_10068","customfield_10069"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}